Talk to CCX Company.
An assessment with an engineer, a formal proposal for procurement, or customer support, through the channel you prefer.
Choose where to start
For executives
A 30-minute assessment with an engineer, at no cost. In 7 days, you receive a roadmap, TCO and timeline.
For procurement
A formal proposal, with a contract and an invoice in Brazilian reais. Send your request through the form, under the Sales category.
Support channels
Monday to Friday, 9am to 6pm.
For existing customers
What are the support hours?
Phone and WhatsApp support operates Monday to Friday, 9am to 6pm.
How do I track my ticket status?
When you open a ticket, you receive a tracking number by email and can follow its progress in the client dashboard.
Where do I find my invoices?
Invoices are sent by email and are available in the dashboard under Billing > Invoices, where you can download them as PDF.
How do I escalate a ticket?
If the issue is critical, use the Escalate ticket option in the dashboard or call our support phone.